Although it says “free” to start, you can’t actually use this builder without paying. You can build your bot and try it on your site for up to 14 days. After that, you’ll be charged a monthly fee to keep it in place. To customize your chatbot, you can create a bot name, specify the triggers, and choose the widget colors to match your website design. And if they don’t find what they’re looking for, the chatbot can convert conversations into support tickets.

  • Chaport’s interface makes it one of the most user-friendly WordPress live chat plugins on this list.
  • Chatbot conversations should escalate your eCommerce store’s conversion rate and provide seamless customer support.
  • Greg Ahern Founder and President of Ometrics® is a fanatic about conversion rate optimization, AI chatbots and lead generation.
  • Gather user information to create new leads.Chatbots can be used to collect email addresses and enable users to sign up for more information.
  • The fourth member on our list makes it here because of its ease of use, AI capabilities, and how well it integrates with other chatbot solutions, like Google’s DialogFlow.
  • If paid upgrades are what you’re looking for, Virtual Spirits is another high-end chatbot plugin to explore.

Collect.chat is a popular choice for its simple, versatile, and efficient software that anyone can use, whether they have coding skills or not. To create your chatbot, you’ll need an IBM Cloud Account and a license. There are free options with enough tools to keep small businesses going, like 10,000 messages per month and ready-made content you can tailor as you wish. Your website can welcome and advise visitors on its own, so you can handle other important tasks and boost productivity. The plugin comes in a free but limited version on WordPress, as well as affordable premium plans, including one specifically for chatbots.

Shopping ChatBot

Obest chatbots for wordpressbot reduces support tickets from 25% to 45% while increasing revenue by 20% to 40% when shoppers engage with Ochatbot. This independent AI chatbot uses Ometrics AI and is not exclusive to the WooCommerce platform. The warehouse management and POS systems help to enhance the navigation for customers.

wordpress chatbot plugin

This AI-powered chatbot enables you to capture leads and segment them into qualified sales opportunities. This chatbot works as the task bot where it captures information required about the customer, books appointments, and answers common questions. Like other options in the list, Chaport offers a combination of chatbot and live chat to its users. It’s pretty user-friendly as it requires no coding skills to install the chatbot. Once you add Chaport, your business will be able to capture leads in no time.

The best free WordPress chatbot plugins for your websites

You can delight your customers using attractive GIFs, templates, etc., and convert them into sales. With the help of Collect.chat, you can be available for your visitors even when you are on vacation or taking your day off. Messenger Bots lets you build a 24/7 automatic chatbot, so you can be there for your customers whenever they need without hiring extra staff. Messenger Bots have a backend for you so that you can set up your bot in no time. Additionally, with the resources of Facebook Messenger behind it, it’s one of the most reliable plugins, which is one of the primary reasons it topped our list.

It’s important to research and compares different options to determine the best fit for your website or business. Just as the name suggests, Collect.chat offers plenty of features related to lead generation. If you want to collect your customers’ contact details and phone numbers through a chat window—rather than a popup—it is a viable option. This WooCommerce chatbot also offers many conversation templates for getting more insights about user experiences and collecting customer feedback. Chaport’s interface makes it one of the most user-friendly WordPress live chat plugins on this list.

Zendesk Chat (formerly Zopim Live Chat)

You can also check out MobileMonkey as a chatbot plugin option for your WordPress website. This chatbot plugin can work with multiple messaging apps, therefore helping your business to capture support requests from different platforms in one place. You can disable the built-in features or modify the in-built chatbot responses from the backend and set up a few Frequently Asked Questions or FAQ.

live chat

This can hamper your data collection process and miss out on opportunities for your chatbot to be improved further. Even though it is pretty new to the market, Collect.chat has successfully grabbed a lot of attention in the market for its chatbot feature. Its ability to capture and qualify leads has helped a lot of its clients improve conversion rates. This AI-powered chatbot can also welcome website visitors and engage them with the latest offers and deals. Other than that, a WP chatbot can enable your brand to collect feedback, generate tickets for complex questions in the absence of operators, and book appointments. These functionalities can lead to multiple benefits that we have explored in the next section.

What Is a Chatbot? 🤖

Their chatbot can integrate with other third-party platforms besides support tools like help desk, and knowledge base is an added advantage to the users. A WordPress chatbot plugin also helps your business interact with more buyers simultaneously compared to other platforms. There’s no cap on how many customers or interested buyers a chatbot plugin can manage on your WordPress website. IBM Watson Assistant is one of the most interesting chatbot options you can use for your website.

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With this, you can guide your visitors with true offers. Just like what they are searching, name, location, job, social profiles, and more. It has more than 40,000 active installations and 1.9 million downloads worldwide. You can view exactly what your visitors are doing on your site in real-time.

12 Best Free Chatbot Live Chat Plugins For WordPress 2023